Complaints procedure

Complaints procedure

As a general practice, we strive to perform our work as professionally as possible and believe it is important that you trust us. Of course, there may be occasions when you do not feel comfortable with our practice. For example, you may feel that you have not been taken seriously or that you have had difficulty contacting the practice. We would like to know about this as soon as possible so that we can discuss it with you and learn from it.

You can submit your complaint or comment by contacting one of our staff members directly or by using our online Complaint Form. One of our staff members will then handle your complaint as quickly as possible.

If you do not wish to use the complaint form, you can contact us directly at  SKGE.

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